Please select your preferred breakout sessions and submit any questions you would like us to address.

Explore how Kimoby can maximize your shop capacity and support customer retention by using text messages to communicate with your customers. Enhance your customer reach by using Kimoby to market parts and accessories to your customers. Experience how a new integration with Hunter Engineering can help you use Kimoby to increase sales of wheel alignments and boost profitability.

Presenter: Alex Wojcik, VP of Sales and Co-Founder of Kimoby

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Suggested Audience: Parts and Service Managers

Learn how X-Time can support more efficient appointment scheduling and online service booking. See how features such as recall integration can make your service advisors more efficient. Experience how the communication tools in X-Time can elevate the customer experience.

Presenter: Pardy Topouzian, Dealer Performance Consultant, X-Time

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Suggested Audience: Service Managers

Explore how VIDA and VIDA Wi-Fi will support your fixed operations in 2019 and beyond. Preview upcoming enhancements to VIDA and experience how this important tool will support the growth of our service business as our car park continues to increase.

Presenter: Walter Gosson, Sr. Manager, Workshop Support

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Suggested Audience: Parts and Service Managers

We are expanding our parts distribution network in Canada to better support your parts operations. Learn how these changes can benefit you and make you more profitable and more efficient. See how to prepare returns for the fastest processing, and how to get the most from the support site. Explore short-cuts and tips within VIDA and see how VMI can increase the performance of your parts department.

Presenter:
Anthony Gokey, Parts and Dealer Support Manager
Gerry Merritts, Market Logistics Manager

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Suggested Audience: Parts Managers